An IPTV schedule can come from EPG data, a channel’s official schedule or an event listing. Times should be checked against the channel region and your device time zone.
Identify the channel region
Two channels with similar names can use different schedules. Confirm the country, market and exact feed.
Set date and time automatically
Incorrect time settings can shift the complete guide. Check the television or streaming device before changing player settings.
Refresh EPG data
Use the player’s normal update option. Programme changes may not appear until the next guide refresh.
Confirm live events close to start time
Sports and special events can change time, channel or availability. Verify important events using the broadcaster’s official schedule and provider support.
Do not treat EPG as a guarantee
Guide data can be delayed or mapped incorrectly. The current live channel and official event source are stronger signals.
Useful support details
- Channel name and country
- Displayed programme
- Expected programme
- Date and local time
- Device and player
- Screenshot without credentials
Frequently Asked Questions
Why is the guide different from a website?
The feed region, time zone or update timing may differ.
Can support guarantee an event?
Schedules and availability can change, so confirm close to the event.
Schedule rule: exact feed, correct time zone, refreshed EPG and official event source.